Privacy Policy

What personal information do we collect from the people that visit our website?

We collect information from you only when you:

  • purchase a product from our online shop
  • fill out one of our contact forms
  • signup for a newsletter or event hosted by the Academy of Healing Arts
  • signup for a course hosted by one of the Academy of Healing Arts’ registered teachers/instructors

We also automatically collect information about your visit to our website through the use of Google Analytics which collects non-personally identifiable data to understand how you use our website. Examples of information we may collect using Google Analytics include information about your visit such as the information you viewed or searched for, the length of your visit and the pages that you visited.

How do we use your information?

The information you supply is only used to contact you, when necessary, with regards to products that you have purchased, or in regards to your purchase order, to send you a newsletter you have agreed to receive, to submit your information to the third-party training institutions for certification relevant to the course you attended or to contact you in response to general enquiries. Information collected via Google Analytics is only used to enhance your website experience.

How long we retain your data?

For users that purchase a product or register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we protect your information?

We take your privacy seriously. We will not sell, trade or transfer any of your personal information to a third party without your permission.  All credit card transactions are processed through an external PCI compliant gateway provider and are not stored or processed on our servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

Yes, this site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-party disclosure

We do not include or offer third-party products or services on our website, nor do we sell, trade or transfer any of your personal information to a third party without your permission.